This company could not suck anymore. Not only two weeks in a row have they screwed me out of a property let me tell you what happened tonight. 40 minutes before submitting an offer my password would not work... Funny because it's the same computer that I've used to be on this site before and that never has a problem. Hit forgot password. Don't get anything from them to reset my password. Run to my office where I also use a desktop computer, won't accept my password. Call customer service which I did last week and you're on hold for 25 minutes and then it goes to a long extension number that says it's full and cannot accept any more calls. So I go on chat live chat. No response from anybody. So I go on my phone and I hit bid which is a way that you can do it to increase your bid and it says auction has ended, which I know it hasn't. I could not imagine how much this company sucks and I think it's being run out of a basement in some third-world country oh, oh that's right they don't have basements. I emailed them last week expressing my concerns do you think I heard from anybody no not at all. I don't mind Online Auctions but holy crap this is got to be the worst customer service I have ever seen why any bank would take their properties to them I have no idea. Good luck with your bidding hope you have better service.