I am pleased with the product, the packaging, and the delivery. What I am most impressed with is the care that is taken to make sure customers understand about the way the images scale up or down according to the different size rugs that are available. Hudson and Vine and Vintage Vinyl Floor cloths show you EXACTLY what you are getting with this product, and tell you what you can and can't do with it. I took a screen shot of the image that showed the size I had chosen, blew it up in an image manipulator and printed out one square of the pattern so I could lay it down on my kitchen floor. (it took a whole lot of scotch tape to put those letter size sheets together, but if you are concerned about the pattern scale, it's worth a minute to make sure.) I also deeply appreciate that the 96x96 size comes in a roll and not folded up. Super classy product. My sister recomended this to me. My sister was right.