We paid for a Stokke Tripp Trapp high chair that never came. They sent bogus dispatch emails with fake courier tracking numbers, told lies about when it would be in stock (we had no idea it wasn’t in stock when we ordered) and fobbed me off over and over again. After chasing the order for 2 months via several emails and calls I finally got our money back, but only because I completely lost my temper. This company is an absolute joke. Do not give them your money! Bought the same chair from Pramworld and it came within 2 days!