I purchased an LG smart washer / Dryer which has an electrical manufacturing g fault. They were meant to exchange it for me this morning and when the delivery man came he said that the ‘transit bolts’ where still in the machine. He rang the office and they advised him not to exchange it. I rang LG and they have told me I should be getting an exchange under my 28 day rights, as it IS an electrical manufacturing fault. Tried to contact Hughes and have been fobbed off. LG say that they cover the cost and Hughes are required to give me a new machine. Fuming. Still trying to speak to someone at Hughes but there are no phone lines open at weekends! Absolute joke of a company