Appalling service with the elderly Once again. Shocking service from Hughes my mum has dementia and has been paying via direct debit more than the value of the goods - whilst in the process of obtaining power of attorney - they still chase us for outstanding money that is more than the value of the goods brand new which my mum has had for two years - they have breached data protection several times - then backtrack - and there director nigel does not have the decencey to reply to request for a phone call - morally this company is appalling ! And should be ashamed of themselves - it’s stressful enough having to deal with my mums illness