I ordered my ecology friendly lids on December 11. Today is Jan. 10th and I have still not received them. Like the other people who got scammed by this company, the USPS tracking shows that it was delivered to the USPS from China. I sent an email to them with the order number in the subject line and in the body of the email. I immediately got a reply asking for the order number. I am sure it is a computer response. I have not heard anything since replying with the order number - again. People, DO NOT ORDER FROM THIS COMPANY!!! I did not know it was located in China. I won't feed my dog any treats made in China. I am not sure this product is even safe!