I am very satisfied when I do business with them. I purchased a lot of items from them. But, I never complain anything about them. Products are good at a reasonable price. Sometimes, I also receive a discount coupon from them. That is a great time for shopping. Shipping and delivery are okay. Not take too long for oversea shipping. For me, It is okay. You can follow up a tracking number for shipping. And then, you know when it is arriving. Nothing to complain at all. Also, return and refund is fine for any reason. So, I would like to recommend this company to anyone who wants to do business with them. You won't get disappointed.