On our second mattress as first was replaced as faulty due to ridiculous dips forming. Same issue now - like sleeping in a trough. My back aches and I rarely get a good nights sleep. We complained and they sent around an independent assessor (Homeserve). Nice guy but they reported no issues and "within manufacturers tolerances". Well those tolerances are pure guff and designed to fend off complaints about a badly designed and manufactured product. Avoid these mattresses - you will pay for it after a few months.
4 years ago
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