This is the message I sent to hyperli last week on the 19th and ever since I have been sending message every day till today the headboard is still standing in my small studio for weeks with no response The last respond they were coming to fetch it in 5 to 7 days and I'm still waiting. ORD404288 "This is the worst service i have ever experienced in my life i mean the worst in my life...the headboard was bought on the 5th of December 2018 and today is the 19th January 2019 and I'm still waiting The fact of the matter is now you are holding my money because your headboard is in my house Who suffers ?The consumer...Im being held hostage ...Never in my life has i experienced this i mean never May you please come fetch this ironing board because it has taken the space and its inconveniencing us and you are having my money If you are unable to fetch thisaye you please refund me my money Regards P