Hi Iapetus is usually a quality experience, however, not so this time. This short review is based on this experience. I needed to order a specific item, so, I emailed Iapetus a long time in advance to get the particular gift ordered. unfortunately for some reason, Iapetus never replied to my enquiry (made more than one). This ultimately forced me to order an item that was not my first, choice. It arrived fine as ever, but I am not quite happy with this gift (ring) for my wife. As a regular Iapetus customer, I had grown use to just about the best online service around. Not this time Andy Cole