I just wanted to drop you a note to say thanks for shipping the ring to me - I'm pleased to say that I received it this morning and..... ..... I'm over the moon with it...! The whole experience of dealing with your company has been brilliant; from my initial call guiding me through the perils of buying my wife jewellery for Christmas to clear & honest communication throughout my dealings with you displaying your company integrity. The fact that you managed the process from end to end meeting a difficult deadline at the busiest time of year is testament to the obvious quality and commitment of the staff at the company . To say I'm impressed is an understatement - and all this from a Google search!!! The ring is amazing - just what I wanted so please pass my thanks over to Fi for her obvious efforts in making something so beautiful. The packaging, chocolates and hand written note take the whole service received from your company into the stratusphere in my opinion..! Please feel free to utilise part or all of this communication within your reference / marketing material - your service has been outstanding. Thank you and Merry Christmas..!