The parcel arrived very quickly after ordering, but I would have liked an email to advise me of its dispatch and tracking information, so that I knew when to expect it. I am pleased with the appearance of the lamp with certain provisos. I was expecting the lamp to provide all round lighting, but most of the light goes downwards rather than upwards. Therefore it would be better if it were 10-20 cm taller. I found it rather fiddly to assemble the middle section of the shade. It should be secured in place with 3 tiny screws, but when tightening the third one the shade popped out and would not sit flat on top of its frame. I tried loosening all of the screws several times and starting again, but eventually gave up so it is not secured properly. The instructions are poor and difficult to read, but fortunately the assembly was fairly intuitive.