Iconic lights Reviews

Name: Iconic lights
Rating: 4.48

4.5 Rating 4,679 Reviews

87 %

of reviewers recommend Iconic lights

4.5

Based on 4,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Iconic lights 5 star review on 5th December 2019

Anonymous

Iconic lights 5 star review on 3rd December 2019

Rosannah Ashoori

Valerie Swift

Iconic lights 5 star review on 2nd December 2019

Rachael Pemberton-Baghurst

Suzanne Bennett

Iconic lights 5 star review on 29th November 2019

Anonymous

Iconic lights 3 star review on 26th November 2019

Liz Driver

Anonymous

Anonymous // 01/01/2019

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“Stunning lightshades at affordable prices! Ordering process was simple, shame they use My Hermes who can't be bothered to deliver when they should. This is in no way Iconic Lights fault. Sent the company a query and was resolved within a few hours! Will use again. :)”

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Posted 3 years ago

“I’m absolutely gutted about this. I was SO looking forward to having the tripod floor lamp in my living room. I’ve paid over £80 for this floor lamp and only the lamp shade has arrived. I’ve emailed them but yet to reply. I’m really not happy, I don’t even want a refund, I just want the tripod lamp to come 😖. The first picture is what I ordered and the second picture is what came. Very disappointed with this, the lamp shade looks beautiful just no floor lamp to put it on.”

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Posted 3 years ago

“Prompt delivery, fantastic lights.”

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Posted 3 years ago

“Ordered a pair of industrial style wall lights. £22 each so a great price and look really good up. Fast delivery as well.”

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Posted 4 years ago

“Wide choice of products to suit every room. Prompt delivery and reasonable prices. I was also very impressed by the customer service, very quick and clear communication.”

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Posted 4 years ago

“Fast swift delivery the yellow lampshade was just as it was shown in picture so perfect. Would definitely use again and reccomend.”

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Posted 4 years ago

“They use Hermes. No idea where my package is. Can’t get in contact with them.”

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Posted 4 years ago

“A troubling experience with the company. Having placed an order and received a confirmation, after a week we had not received notification as to when the order would be delivered. Having chased by email, we have not had a response for a further week. Whether the issue is incompetence or malice is unclear; however, I would encourage others to exercise caution.”

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Posted 4 years ago

“Paid for Hermes 48 delivery. Still waiting for item 3 days later. No update from courier other than awaiting item for delivery.”

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Posted 4 years ago

“It’s beautiful, tall and makes my front room look very prestige. Highly recommend”

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Posted 4 years ago

“I placed an order with Iconic lights for some GU10 Down lighters unfortunately my customer decided that they were not quite what he was looking for, so we returned them. The process was so easy. The refund was processed within a couple of days. We will defiantly use Iconic lights again as we have the confidence that if the product is not quite right they will take it back and give a refund. Good example of how distance selling should be done on the internet!”

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Posted 4 years ago

“Most of our lighting both indoor and out, come from iconic lights. You really cannot beat them on price, performance and style. I’ve even given items as gifts to family who’ve equally loved the product and asked where it was from and gone on to buy further items. Definitely the lighting supplier of the next generation”

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Posted 4 years ago

“Love my lamp, adds style and elegance to my room without a high price tag. Very pleased .”

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Posted 4 years ago

“The lamp that I bought was as expected (including an apparently good quality item with very poor assembly instructions as mentioned in other reviews). I ordered and paid for 4 bulbs, but received only 1. I am waiting for either 3 more bulbs or a refund.”

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Posted 4 years ago

We are sorry to hear you are not happy with your purchase from us. Please contact our Customer service team who will be more than happy to resolve this for you. customerservice@iconiclights.co.uk

Posted 4 years ago

“These wall lights look fabulous! Really pleased with them especially for the price. Delivered very promptly too.”

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Posted 4 years ago

“Excellent customer service and great item!”

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Posted 4 years ago

“Item found good in look and very nice”

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Posted 4 years ago

“A lovely light for our little girls bedroom, looks even better than in the pictures! For style and cuteness would definitely recommend!”

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Posted 4 years ago

“Speedy service with good quality products”

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Posted 4 years ago

“Fast efficient service, goods were as described. Would use again.”

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Posted 4 years ago

Iconic lights is rated 4.5 based on 4,679 reviews