Terrible customer service and does not honour warranty on faults that are their issues.
Bought a bath from ideal standard and there is a crack
I’m the inner fibre glass acrylic. The fitter says this is a manufacturing fault. This is supposed to be covered under ideal standards warranty and they have said that the crack is an impact fault caused by me. This bath has been fitted a month and used twice. I had to chase this matter for three months to get this conclusion. Disgusting customer service and will be escalating to an outside party.
1 year ago
Ideal standard has a
2.0
average rating
from
3
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
