As I'm reading through some other customers reviews I had the same thing happen to me today regarding some *supercard* with discounts off blah blah blah and £5 credit would be added on my account. Within mins of the call ending *SuperIdeal* tried taking £ from my bank but my bank was suspicious and thankfully notified me. I had 2 calls afterwards, 5 hours apart requesting through automated voice my personal details pretending they're from my bank and after confirmation from my bank I was informed no-one had tried to contact me, it's a scam. I'm awaiting an order and it will be my last dealing with Ideal world. If I could cancel I would but apparently order is on the way.