Ideal World Reviews

Name: Ideal World
Rating: 1.54

1.5 Rating 382 Reviews

12 %

of reviewers recommend Ideal World

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Metrics

1.5

Based on 382 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Ideal World 1 star review on 25th January 2025

Anonymous

Ideal World 1 star review on 16th July 2024

Mick

Ideal World 1 star review on 20th August 2021

Disgruntled Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang about order that I had asked to be delayed and was assured TWICE it would be despatched right away and would be with me 3 to 5 days. Not hearing another word from I.W I had live chat and ow told it will be sent after 25th May and then live chat closed chat. Very angry about customer service telling me said goods were on way.”

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Posted 2 weeks ago

“I asked if a purchase could be sent a week after it would normally be sent out and if nit i wouldnt make the order. I was assured 3 times yes that would be fine. I go on holiday and low and behold said item was delivered unsuccessfully twice.I was lied to just to get my order. Om furious i asked 3 times to have delivery after 5th May. I better get the order on Tuesday!!! J Reeve”

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Posted 3 weeks ago

“Purchased LAB hairdryer which was faulty returned but told nothing wrong with it so they are sending it back to me What a scam am really annoyed as it was expensive Will NEVER EVER shop with them again”

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Posted 1 month ago

“IDEALWORLD blocked my withdrawals, but a i x a L T D . C O M helped reclaim my assets”

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Posted 1 month ago

“Ideal World is the Poundland of shopping channels. They're selling absolute tat and the presenters are an embarrassment. Prices are too high as well for what's on offer and the items are available elsewhere at lower cost.”

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Posted 1 month ago

“They tried to scam me saying I owe a lot money. I always paid.”

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Posted 3 months ago

“Took my money when I phoned today couldn't supply kumkamadi face cream because it is out of stock but still showing on line need a full refund and then some really annoyed.”

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Posted 3 months ago

“Terrible to watch. Just so poor. Why on earth do they have this ‘break’ during every single item they are selling?? It is ridiculous!!! I can’t watch it and I have tried!!”

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Posted 3 months ago

“Outstanding Recovery Service Supreme Assets Recovery truly lives up to their name. When I lost $50,000 to a fraudulent platform, I thought it was gone forever. Their team was relentless in their efforts and kept me informed every step of the way. The result? Every dollar recovered. I highly recommend them to anyone in need of recovery help. 𝐖𝐞𝐛𝐬𝐢𝐭𝐞:: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞 𝐚𝐬𝐬𝐞𝐭𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲.𝐎𝐫𝐠 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 𝐚𝐭 : +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐‑𝟎𝟕𝟏𝟒”

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Posted 4 months ago

“I phoned to place a order for 3 gummies. On checking my bank statement they had charged me for 2 lots of 3 and 1 single order. I phoned them and said no way dud I order a single one and told them.. They said you must have. How could I , I only phoned once. They said just send them .back. I will be be charged postage. He said phone is and we will refund you . On the same topic of postage and packing they charge you postage on each item. They don't tell you that on the TV. I ordered 2 lots of something which come in the same box. I phoned customer service and said I want a refund on postage because it came in 1 box and stop misleading customers. He wasn't really interested just said I will let them know. I have come to my senses at last about this company.I will not be buying in future.”

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Posted 6 months ago

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Posted 6 months ago

“This channel is total garbage.The production is awful as are the presenters considering mike mason and Peter Simon are supposedly the most experienced where do I begin you've got ps coming across with smutty innuendos and trying to be like larry grayson.i wonder if he could sell a product without saying right ok as I say just have it.mm is so full of himself how can everything he sells be flying out loads of buyers coming in these are going to sell out only to see items constantly reappear.Total bullshitter”

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Posted 6 months ago

“The bs Mike mason says everything sold out lol there still selling on there website he talks utter rubbish salt lamp cost 11 pounds on ideal world Ebay selling the same product for 3 pounds plus postage he doesn't have a clue”

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Posted 6 months ago

“3 small bottles of serums instant effects sent it back could get it at hjalf the price got nothing like what i paid they stopped me almost £9.00 postage at no point was we told the little bottles in the box that i paid £3.50 to return that we had to pay £2.99 for each little in the box .ive lost so much money and cant afford to allow a shopping channel to rob me some one needs to sort this out we are being lied to all the time .i was told that nearly £9.00 was for vat but now they are lying to me .presenters keep stating you get your money back and this couldnt be further from the truth .I NEED SOME ADVICE FROM SOME ONE I REALLY HAVE BEEN SCAMMED I FEEL A FOOL FOR LETTING YOU TAKE ADVANTAGE OF ME and when contacting customer care just keep getting different answers regards a very unhappy member of public .christine Peace”

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Posted 6 months ago

“What a fukin waste of space they are there all up there own assessment. They lost our food mixer in the post so they say wankers all of them”

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Posted 6 months ago

“Customer service methods of addressing refunds ridiculous. Answer to message about refund sparks a case number as a reference. Any further messages about refunds prompt more case numbers or even conflicting replies which say refunds have been made - will be made - item has not been received in the company -. It does not help speaking to a member of staff or trying 'chat with someone' - nobody there!”

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Posted 7 months ago

“Can you please tell that Mike mason to get his facts correct regarding get all your money back lol you don't 3.99 comes off your account so you don't get all your money back tbh the rubbish he sells you can get cheaper from temu or pound shop home bargains”

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Posted 7 months ago

“I recently purchased a Homesmart Microwave Non Stick Grill Pan but when it arrived the packaging stated "Microwave Cooking Pot". Also, there were no "User Instructions" enclosed. I queried this and I was assured this was the correct item. I have since emailed them twice regarding the Users Guide and on both occasions my email has been rejected!! What excuse can there be for this?”

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Posted 7 months ago

“I ordered and received a NuFit Pro slimming belt. Of course, I needed to try if it actually did what was promised. In my opinion, an absolute waste of money. I rang Ideal World to say I wish to return it and was told I could not for 'hygiene' reasons. At no time did I hear the presenter state 'no returns'. If so, I would not have ordered. How can you assess an item without trying it? But I am nearly £400 out of pocket for this item and have lost my trust in the 'gush' from the seller. I would advise others not to buy this item! Again, a waste of money. I will never buy from Ideal World again!”

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Posted 7 months ago

“On the whole I think ideal world is very informative and the majority of the presenter are entertaining very likeable and they strive to bring great products at affordable prices, but to be perfectly honest I don’t watch now before 10am as your beauty presenters I feel are a little bit too pushy and to women of a certain age this quite intimidating.”

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Posted 7 months ago

Ideal World is rated 1.5 based on 382 reviews