Absolutely dreadful!! Will never, ever buy from again. Due to companies OWN NEGLIGENCE I have list £491.94, plus a week completely wasted trying to sort, only to get nowhere. Going to have words with TRADING STANDARDS!! When I IMMEDIATELY saw (about 10 mins after purchase) that they didn't give a separate billing and shipping address, I emailed them. Yet five days later they sent me message that the courier 'DREADFUL HERMES' intended to deliver to wrong address. I tried every which way to stop delivery as nobody is at address. Hermes left items OUTSIDE, us they just so happen to be foods!!! They are very likely now ripped and torn apart by every animal, bird, insect in area, all over possibly neighbouring and my property. Then I call, email, try everything and I get its now my responsibility as delivered, even if "IN MY UNOCCUPIED GARDEN?" So I'll be in touch with bank, trading standards and environmental about this. Consumer Rights Act in UK, just been breached in EVERY WHICH WAY!! Other buyers out there, check Consumer Rights Act 2015 and contact Trading Standards, this place should be SHUT DOWN!!