Ordered a treadmill 1/1/2022, waited two weeks no delivery. Contacted them via chat told it was out of stock but should be available in a week. looked on my account on Ideal world, said out for delivery 7/1/22. Next day email saying order cancelled and money will be refunded. Three weeks later they are advertising it again, so ordered again. After one week contacted them and again told out of stock, told them to cancel order and refund money. Why are they taking orders and money if somemthing is not available. I deal World and the supplier are appalling and I will not use them again. Incidentally I got same model on Ebay for £100 cheaper, so shop around.