Placed a fashion order. After 6 days, tracked the delivery and saw it was being returned to sender, as requested. I Contacted IW asking what had happened to my order. They replied that it had been sent to the wrong Hub. Once they received the order back at their depot, they would re-send it to me. I asked why couldn’t they send another straight away. After many scripted emails from IW and 18 days later, no order received just an email saying sorry you weren’t happy with your order and we have refunded you back the amount paid back to your card. How could I not be happy, I hadn’t seen the order. To add insult to injury, this shoddy unprofessional company had the cheek to withhold my post and packing. I will never ever order from IDEAL WORLD again.