Terrible company. The presenters tell lies in order to get you to purchase, they have over inflated egos, they make the sale and 5hen it all goes downhill fast. Purchased a Dormeo hybrid mattress and today which is 13 days later I am still waiting. I am disabled and have slept in a chair for the last 7 nights waiting for this. I have told them but they could not care less and do not bother to answer. Also have a chair and footrest where the edge of the footrest has started to fray. I have told them but they have not replied. Altogether I have sent around 20 emails but no result. What a terrible business.