Shameful. It’s like they have no support staff, or they’ve gone out of business. I’m an existing customer looking to add a new pet with an overseas chip. The online form doesn’t work and nobody replies to requests for help - not via email, twitter, facebook or even the phone where they auto answer but keep you on hold until you give up. Don’t bother emailing me back, I’ve gone to Petlog.
1 year ago

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Alice, Customer Support

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