“We had a problem with getting onto our account but we spoke to a lovely lady today called Carly who was very helpful & sorted our problem out for us.
Very happy with the service we received.
Thanks Carly 😁”
“Lucy resolved a query regarding the annual renewal for our little rescue pet very quickly to ensure she was registered correctly and securely with Identibase. She was very reassuring and confirmed our discussion by return email which was excellent. Very well done.”
“I spoke to Nicky today, and I was extremely pleased with her service. She was very patient with all my questions, my cats been missing for 6 weeks now so I appreciated her calm caring tone. I appreciate this because I am having an extremely hard time right now and it was nice to speak to someone who genuinely cared and showed passion.
Thank you so much Nicky, I wish you all the best !”
“Identibase provides a reliable, friendly service, I honestly recommend them. Ollie is now legally mine and I can now get him insured. I cannot thank Identibase enough.”
“I was struggling with changing the details after the sudden loss of my husband
They were helpful answering my questions and making the changes for me
Everyone concerned were helpful considerate welldone”
“Spoke with Imogen about registering my details to my new rescue cat. It seems it had already been done by welfare organisation. Imogen courteous and obliging. Will use again.”
