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Identibase Reviews

3.8 Rating 430 Reviews
71 %
of reviewers recommend Identibase

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Excellent service and support
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Posted 7 hours ago
Excellent service very prompt instill confident
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Posted 16 hours ago
I registered Gem our new puppy with a quick and easy phone call to Identibase. The person I spoke to was very friendly and helpful, would recommend.
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Posted 1 day ago
I spoke to Hannah today and she was lovely to talk with. She reassured me and updated my address details for my fluffy baby's microchip. I can now sleep easier knowing my little girl is safe with Identibase.
Identibase 5 star review on 15th June 2025
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Posted 3 days ago
Philipe was amazing as I had no idea what I was doing and I didn’t do well on line. What I would like to ask is if I could have the registration on paper as I am rubbish with on line. Need to have a hard copy of the registration please. Thank you to your company
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Posted 5 days ago
Deborah at Identibase filled me with confidence and hope when my cat, Sam went missing for 3 days. Also the support was incredible, knowing his details were being circulated on social media, and she sent me posters to put up locally. Luckily, he has come back,, so a very HAPPY result, My sincere thanks to all the team! Helen LONGTHORN
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Posted 6 days ago
Very helpful and supportive. All questions answered in a very friendly and professional manner
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Posted 1 week ago
My query was dealt with in a friendly and efficient way by Nick, and my problem resolved.
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Posted 1 week ago
Having tried other ways to identify my new rescue dog, I was so happy with the help and understanding given to me through the help and solution to my query. Now new ownership registered.
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Posted 1 week ago
Thank you for your help
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Posted 1 week ago
Very happy sorted my request
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Posted 1 week ago
Very professional and delt with my couple of requests and amendments. Fortunately I had purchased the premium package.So no charge to alter the original Certificate. A good and competent organisation.
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Posted 1 week ago
Friendly staff, easy to process pet details, good customer service..
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Posted 1 week ago
Imogen was very helpful and helped me enormously. Thankyou very much.
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Posted 2 weeks ago
first class service.i forgot about my card being changed,really appeciated phone call
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Posted 2 weeks ago
Yes good service
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Posted 2 weeks ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 2 weeks ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 3 weeks ago
Very nice and helpful people thank you
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Posted 3 weeks ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 3 weeks ago
Identibase is rated 3.8 based on 430 reviews