“Sometimes we forget to inform people our pet has past , but with Identibase they keep in touch now and then which is important as it keeps their records updated”
“Call handler was positive , Polite, friendly and handled query efficiently, e planning what the next steps and outcome would be . Would recommend the service . Only missing 1 star because it took a little while to get through to them on the phone .”
“I have used Identibase twice, the first time to change ownership details
and the second to add another name as backup incase my cat Bella outlasts me lol,
each time a pleasure to speak to them, no hanging about,
every thing to do explained clearly, first class service.”
“I had a very helpful call with Daniel, who helped me start again as I had got into a muddle last night (not least because I found the website very unclear).
So 5stars for Daniel and 2 only for the website.”
“I had a request to move one of our animals to another database, they were very helpful and made the whole process so easy for us.
Best customer service I've had for a long time........ first class
Thank you.”
