“Had been trying to get through on the phone for several day now. Which i found very frustrating. However when i managed to speak to some one they were very helpful and the matter was sorted out quickly. Thankyou.”
“I telephoned today regarding an email I received on 30.6.26 regarding a security incident whereby personal data may have been compromised. Spoke to Nicky who was extremely helpful and allayed my worries. She was able to update details & provide me with telephone numbers. Very professional, kind and understanding. A pleasure to speak with a cheery lady who seems very happy in her job & knowledgeable too. Thank you Nicky.”
“Very helpful when I phoned. Explained everything clearly especially as I'm a bit older, and not sure about the Internet. The phone was also answered quickly. Would recommend.”
“There were log in problems this morning
When I rang for assistance it was clear and prompt
The person I spoke to was really friendly and helpful and quickly found a way round my problem”
“We had a problem with getting onto our account but we spoke to a lovely lady today called Carly who was very helpful & sorted our problem out for us.
Very happy with the service we received.
Thanks Carly 😁”