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Identibase Reviews

3.9 Rating 481 Reviews
74 %
of reviewers recommend Identibase

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They were extremely helpful, efficient and professional in dealing with my query
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Posted 10 hours ago
Alpha Recovery Firm Restored Both My Funds and My Trust!
Identibase 1 star review on 11th September 2025
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Posted 4 days ago
Very polite and extremely helpful Excellent service
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Posted 4 days ago
I was very happy with talking to a member of the team. Very quick and easy to communicate with
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Posted 4 days ago
Lovely customer service very happy with this company thank you
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Posted 5 days ago
Lovely helpful friendly staff
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Posted 1 week ago
Good service and very helpful
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Posted 2 weeks ago
Prompt efficient and friendly sorted my query out without a problem
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Posted 2 weeks ago
A difficult situation was made so much easier to manage with the customer service support.
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Posted 2 weeks ago
Quick response.Most helpful and efficient.A pleasure to have dealings.
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Posted 3 weeks ago
Great service very pleasant yet professional advisor
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Posted 4 weeks ago
Beth the lady who dealt with the registration of my pet was so polite and helpful
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Posted 4 weeks ago
Luke was very polite and helpful Vey grateful as a very elderly lady
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Posted 1 month ago
I was dealt with this morning by a friendly and efficient gentleman.
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Posted 1 month ago
Sometimes we forget to inform people our pet has past , but with Identibase they keep in touch now and then which is important as it keeps their records updated
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Posted 1 month ago
Call handler was positive , Polite, friendly and handled query efficiently, e planning what the next steps and outcome would be . Would recommend the service . Only missing 1 star because it took a little while to get through to them on the phone .
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Posted 1 month ago
Very helpful, friendly and proficient
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Posted 1 month ago
A great deal of advice and support given when I needed it, moving from a dodgy company to a reliable one. Thank you
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Posted 1 month ago
I have used Identibase twice, the first time to change ownership details and the second to add another name as backup incase my cat Bella outlasts me lol, each time a pleasure to speak to them, no hanging about, every thing to do explained clearly, first class service.
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Posted 1 month ago
Absolutely brilliant customer service and a great company
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Posted 1 month ago
Identibase is rated 3.9 based on 481 reviews