“Excellent customer service from Daya, was professional and friendly. Daya was very helpful, and explained things very well with my query. Thankyou Daya”
“Speedy response to solving a problem. I couldn't work out how to change my new rescue cat's name on her chip information, so I decided to email. Rather than forcing me to go through the motions the representative simply did the work for me. Thanks.”
“Had to contact to update my details. The person on the phone was brilliant and patient with me as they talked me through the procedure.
Really good service.”
“I had several questions relating to registering my 2 cats and Zac dealt with them all in a very friendly and professional manner. Lovely customer service, thank you.”
“I'm new to this system and needed some information so I could brief my new puppy owners. Corby was calm, clear and very efficient in how she dealt with each of my enquiries - thank you!”
“I have a complicated situation regarding a difficult neighbour’s cats who aren’t being cared for, and are no longer wanted.I need to change ownership of the poorly cats so I can get them to the vets (the owner won’t do it). Lucy was very kind and helpful, and hopefully the matter will soon be resolved. Grateful thanks to her!”
