“After initially finding it difficult to contact you and impossible to make the changes I wanted to ,to my account online Karl contacted me. He was incredibly patient and listened to my concerns. Karl very quickly sorted everything out for me. He was very pleasant and was actually the reason that I didn’t cancel my account.”
“I would recommend Identibase to anyone with a dog or cat, it has given me piece of mind knowing if anything should happen, they can be traced back to you straight away. They have always kept in touch even over here now I’m residing in NZ. They replied immediately advising I register with a another database here as they do not cover NZ. It’s a simple easy but I think a very necessary thing to do for your wee friend.”
“I had a fantastic experience today with Daya at Identibase. From the moment she assisted me, she was incredibly friendly, approachable, and genuinely eager to help. She took the time to explain everything clearly and made what could have been a complicated process feel straightforward and stress-free.
Daya’s professionalism really stood out—she was patient, attentive, and efficient, ensuring that everything was handled smoothly from start to finish. It’s rare to come across someone who combines such warmth with such a high level of competence.
Thank you, Daya, for your excellent service today. You made a big difference, and I truly appreciate your help!”
“I had a dilemma to sort out with change of ownership and the customer service lady sorted it out easily. She was also very sensitive towards the problem.”
