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Identibase Reviews

4.0 Rating 499 Reviews
75 %
of reviewers recommend Identibase

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Very professional and delt with my couple of requests and amendments. Fortunately I had purchased the premium package.So no charge to alter the original Certificate. A good and competent organisation.
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Posted 4 months ago
Friendly staff, easy to process pet details, good customer service..
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Posted 4 months ago
Imogen was very helpful and helped me enormously. Thankyou very much.
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Posted 4 months ago
first class service.i forgot about my card being changed,really appeciated phone call
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Posted 4 months ago
Yes good service
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Posted 4 months ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 4 months ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 5 months ago
Very nice and helpful people thank you
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Posted 5 months ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 5 months ago
Had tech issue but it was swiftly resolved Well donec
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Posted 5 months ago
very good service provided for my 2yr old American Bull Mastiff
Identibase 5 star review on 20th May 2025
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Posted 5 months ago
They kept chasing me by constantly calling/texting and sending emails. They told me my card had expired. Fine, then I had added my new card through Apple Pay but they said it doesn’t look that way on their system. If my card hadn’t gone through simply just end the subscription no need to harass customers everyday…
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Posted 5 months ago
It was so easy to speak with the lady and my concerns was dealt with in an excellent manner
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Posted 5 months ago
Very helpful and all questions answered! Thank you .🌈🇺🇦😊
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Posted 5 months ago
Excellent service from my telephone enquiry
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Posted 5 months ago
Great service, I was concerned that someone had applied to change the owner details but The support team responded quickly to put my mind at rest and confirmed they would contact me if they had a request to change owner assigned to chip.
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Posted 5 months ago
I needed to change details on my dog and cat.Nicky could not have been more helpful and friendly.She sorted everything out,quickly and efficiently. Thanks,Nicky .
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Posted 5 months ago
Phoned to update my information, Luke was very helpful, so very happy with the service
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Posted 5 months ago
The lady I spoke to was very polite and helpful
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Posted 5 months ago
Phoned to update my details,staff member was polite ,friendly and patient.Thank you
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Posted 5 months ago
Identibase is rated 4.0 based on 499 reviews