“I was desperate because my loved cat was lost and they've answered very fast. Fortunately my loved cat has been back soon. But it's good to know they help. Thank you.”
“My dear cat, Betty, went missing for 3 months - all very stressful. Because she had been microchipped and registered with Identibase, she was found and taken to the nearest vet and thus reunited with us. It was a great moment as we thought we'd lost her forever.”
“He was such a nice person told me what I wanted to know and gave me details on other things he did not push anything on me he just told me to look at it thankyou”
“Sophie who I spoke to was very helpful and sorted everything out for me transferring ownership from another lady who has sadly passed away to our family. Thankyou.”
“I had some confusion over transfer of keepership after receiving my new puppy after contacting Identibase Katy was extremely helpful in sorting everything out very quickly and efficiently”
“Identibase employee Katy has been very helpful to me when seeking information on how to change the ownership detail on my pets microchip! Katy gave clear instructions and had great knowledge of the website.
Thank you Katy for making this so easy for us, we really appreciate it!”
“I was changing my pet details by phone. The waiting time was brief, the agent was polite and helpful and efficient. The process was straightforward and quick. Thank you identibase.”
