Login
Start Free Trial Are you a business? Click Here

Identibase Reviews

4.0 Rating 525 Reviews
76 %
of reviewers recommend Identibase

Write Your review

Good service as always.
Helpful Report
Posted 8 months ago
There is always someone who answers the phone and helpful which is a change in this day and age .Well done to you all.
Helpful Report
Posted 8 months ago
Katy was very patient and extremely helpful. Great service, thank you Katy
Helpful Report
Posted 8 months ago
Very happy with the service of identichip, updating my address was very easy thanks.
Helpful Report
Posted 8 months ago
Great cover for my pet, lots of choice and on hand support if the unimaginable happens. Katy managed to help with my query as some things aren't too clear on website. Katy was efficient, polite and no fuss.
Helpful Report
Posted 8 months ago
Katy was really helpful and efficient at sorting out my query.
Helpful Report
Posted 8 months ago
Everything all sorted with Luke and very pleased with the service.
Helpful Report
Posted 8 months ago
Jack was extremely helpful.
Helpful Report
Posted 8 months ago
Katy responded and sorted out my issue for me super efficiently and was very helpful. Highly recommend
Helpful Report
Posted 8 months ago
Wendy was very helpful in assisting me today thank you
Helpful Report
Posted 8 months ago
Wonderful customer service. I couldn't find my puppy's breed on the form and they very kindly did it for me. Got back to me within the hour. with new certificates. Great service , thank you
Helpful Report
Posted 8 months ago
Brilliant site, useful app & great customer service. I contacted them with a request to update my details due to marriage & they responded the same day & issued new certificates. It's great to know they're there when needed & offers additional peace of mind for keeping our pets safe.
Identibase 5 star review on 31st March 2025
Helpful Report
Posted 8 months ago
Phillipe was extremely helpful and he assisted me in the completion of transfer of my new furry friend. He was most professional and patient in this stress free transaction. From a very happy new owner. Many thanks to you. Lizilou
Helpful Report
Posted 8 months ago
Super helpful
Helpful Report
Posted 9 months ago
I had an issue with resetting my password on my account so I could review my dogs details and Katy couldn't have been more helpful she sorted my problem quickly....thank you!
Helpful Report
Posted 9 months ago
Great customer service.
Helpful Report
Posted 9 months ago
Emma was very helpful and registered our dogs chip after me trying online for a week.
Helpful Report
Posted 9 months ago
Very helpful
Helpful Report
Posted 9 months ago
You were very pleasant and helpful.Thankyouverymuch.MikeFiler
Helpful Report
Posted 9 months ago
Katy was quick to respond to my request for help. She was extremely helpful, gave me confidence that my issue would be resolved. Great personality. She was a wonderful!
Helpful Report
Posted 9 months ago
Identibase is rated 4.0 based on 525 reviews