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Identibase Reviews

4.1 Rating 564 Reviews
78 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Very helpful and supportive. All questions answered in a very friendly and professional manner
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Posted 8 months ago
My query was dealt with in a friendly and efficient way by Nick, and my problem resolved.
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Posted 8 months ago
Having tried other ways to identify my new rescue dog, I was so happy with the help and understanding given to me through the help and solution to my query. Now new ownership registered.
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Posted 8 months ago
Thank you for your help
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Posted 8 months ago
Very happy sorted my request
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Posted 8 months ago
Very professional and delt with my couple of requests and amendments. Fortunately I had purchased the premium package.So no charge to alter the original Certificate. A good and competent organisation.
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Posted 8 months ago
Friendly staff, easy to process pet details, good customer service..
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Posted 8 months ago
Imogen was very helpful and helped me enormously. Thankyou very much.
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Posted 8 months ago
first class service.i forgot about my card being changed,really appeciated phone call
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Posted 8 months ago
Yes good service
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Posted 8 months ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 8 months ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 9 months ago
Very nice and helpful people thank you
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Posted 9 months ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 9 months ago
Had tech issue but it was swiftly resolved Well donec
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Posted 9 months ago
very good service provided for my 2yr old American Bull Mastiff
Identibase 5 star review on 20th May 2025
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Posted 9 months ago
They kept chasing me by constantly calling/texting and sending emails. They told me my card had expired. Fine, then I had added my new card through Apple Pay but they said it doesn’t look that way on their system. If my card hadn’t gone through simply just end the subscription no need to harass customers everyday…
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Posted 9 months ago
It was so easy to speak with the lady and my concerns was dealt with in an excellent manner
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Posted 9 months ago
Very helpful and all questions answered! Thank you .🌈🇺🇦😊
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Posted 9 months ago
Excellent service from my telephone enquiry
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Posted 9 months ago
Identibase is rated 4.1 based on 564 reviews