“They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.”
“I spoke to a very helpful agent called Luke Williams. I needed to do a transfer of ownership/keeper and Luke was pleasant, efficient and assisted me greatly. He sent an email directly as promised and remained polite and affable throughout. Thank you Luke for making this process as easy as possible for me.”
“I was very happy with the assistance I had to change my address due to house move for my cat. I was made aware of other offers which I declined. Thank you”
“I contacted with Wendy Nurse, and she explained to me clearly how to create a breeder account. She was polite and very helpful.
Best Regards,
Natalija”
“I sent an Email about my cats microchip and received a prompt reply from Nurse Wendy who was extremely helpful and sorted everything that i needed help with extremely quickly which made me happy ☺️”
“Thank you so much for your help and finally sorting the accounts out so that I can log in without any problems . Luke Stewart who help me with the query was very friendly, polite and helpful.
Thank you again Sarah and Teddie (dog) Whittock”
“A brilliant company. Katy sorted my cats chip out as it was the wrong number and kept me updated at all times. It really took the stress from trying to find the issue myself. Thank you”
“Wendy Nurse of Identibase has been extremely professional and helpful in dealing with my difficulty in completing the registration of my pet which Wendy dealt with swiftly and efficiently with a personal touch. Thank you Wendy for your support. David”
“My cat had been chipped twice by the time i owned her so i was concerned i would have to pay £30x2 to update both to my current address but Katy at Identibase advised she could put them under the same account for me with the one fee of £30, she did this all in an afternoon via a few exchange of emails - a very quick and happy resolution!”
