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Identibase Reviews

3.9 Rating 442 Reviews
72 %
of reviewers recommend Identibase

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Wendy Nurse was brilliant to deal with she answered my email extremely promptly. If only customer service was as good as that all the time!
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Posted 10 months ago
Amazing very quick response fabulous
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Posted 10 months ago
Pleasant member of staff. Dealt with my request efficiently. Thank you.
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Posted 10 months ago
They were so helpful in finding info on one of my cats which I had lost. It took seconds for the number I needed to be found. I was amazed and so pleased.
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Posted 10 months ago
I spoke to a very helpful agent called Luke Williams. I needed to do a transfer of ownership/keeper and Luke was pleasant, efficient and assisted me greatly. He sent an email directly as promised and remained polite and affable throughout. Thank you Luke for making this process as easy as possible for me.
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Posted 10 months ago
Easy to contact and update our cats ID numbers as we have just moved house. Thank you
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Posted 10 months ago
They were very helpful and explained everything. Very pleased.
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Posted 10 months ago
I was very happy with the assistance I had to change my address due to house move for my cat. I was made aware of other offers which I declined. Thank you
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Posted 10 months ago
Wendy at Identibase is very helpful and responds to any questions very quickly
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Posted 10 months ago
Katy managed to sort my issue with a friendly and helpful manner - thanks again Katy
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Posted 10 months ago
I contacted with Wendy Nurse, and she explained to me clearly how to create a breeder account. She was polite and very helpful. Best Regards, Natalija
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Posted 10 months ago
Phoned to update change of address to be told to do this we needed to upgrade our account and pay a minimum of £10 to do this really
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Posted 11 months ago
Spoke with Katy about completion and confirmation on my son's cats,very informative adviser.very polite courteous and extremely professional.
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Posted 11 months ago
I sent an Email about my cats microchip and received a prompt reply from Nurse Wendy who was extremely helpful and sorted everything that i needed help with extremely quickly which made me happy ☺️
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Posted 11 months ago
Wendy dealt with my query promptly
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Posted 11 months ago
The Assistant was polite and friendly, and resolved My query quickly.. 😊
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Posted 11 months ago
Thank you so much for your help and finally sorting the accounts out so that I can log in without any problems . Luke Stewart who help me with the query was very friendly, polite and helpful. Thank you again Sarah and Teddie (dog) Whittock
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Posted 11 months ago
Helpful and compassionate with missing cat, nothing too much trouble. Thank you again
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Posted 11 months ago
A brilliant company. Katy sorted my cats chip out as it was the wrong number and kept me updated at all times. It really took the stress from trying to find the issue myself. Thank you
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Posted 11 months ago
Wendy Nurse of Identibase has been extremely professional and helpful in dealing with my difficulty in completing the registration of my pet which Wendy dealt with swiftly and efficiently with a personal touch. Thank you Wendy for your support. David
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Posted 11 months ago
Identibase is rated 3.9 based on 442 reviews