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Identibase Reviews

4.2 Rating 611 Reviews
79 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
I had an issue with resetting my password on my account so I could review my dogs details and Katy couldn't have been more helpful she sorted my problem quickly....thank you!
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Posted 1 year ago
Great customer service.
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Posted 1 year ago
Emma was very helpful and registered our dogs chip after me trying online for a week.
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Posted 1 year ago
Very helpful
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Posted 1 year ago
You were very pleasant and helpful.Thankyouverymuch.MikeFiler
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Posted 1 year ago
Katy was quick to respond to my request for help. She was extremely helpful, gave me confidence that my issue would be resolved. Great personality. She was a wonderful!
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Posted 1 year ago
Every one was very polite and helpful when I phoned
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Posted 1 year ago
Luke was really nice and gave me all the information I needed. Really good explanation
Identibase 5 star review on 20th March 2025
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Posted 1 year ago
The young lady i spoke to was helpful, knowledgeable, polite and friendly.
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Posted 1 year ago
I spoke with Luke S and he was so helpful and dealt with my issue fast. Really happy.
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Posted 1 year ago
I had a prompt reply to my email and my query was answered in a simple and straightforward way by Deborah. Excellent.
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Posted 1 year ago
I spoke to a guy called Daniel and he was really nice to talk to very clear and solved my issue for me. Fantastic phone manner
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Posted 1 year ago
Excellent service even though he returned under his own steam
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Posted 1 year ago
This was the first time I have needed to use identibase and I found they were very happy to deal with my request on the telephone which was answered after a very short wait and dealt with by the member of staff who answered. Gave assurance that if I have any difficulties using on line service to phone and they will be happy to help.
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Posted 1 year ago
Gabey really helped me out today she explained everything I don't no about the Internet and helped me get Winnie all signed up proper hats up to Gabey thank you so much
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Posted 1 year ago
Millie was very helpful and friendly and dealt with my query efficiently
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Posted 1 year ago
Very pleasant and efficient and query dealt with in a very friendly manner
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Posted 1 year ago
I was desperate because my loved cat was lost and they've answered very fast. Fortunately my loved cat has been back soon. But it's good to know they help. Thank you.
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Posted 1 year ago
Was very helpful with clear info to enable me to complete the registration
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Posted 1 year ago
My dear cat, Betty, went missing for 3 months - all very stressful. Because she had been microchipped and registered with Identibase, she was found and taken to the nearest vet and thus reunited with us. It was a great moment as we thought we'd lost her forever.
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Posted 1 year ago
Identibase is rated 4.2 based on 611 reviews