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Identibase Reviews

3.9 Rating 442 Reviews
72 %
of reviewers recommend Identibase

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Wonderfull patience with me
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Posted 1 year ago
identibase were fantastic in ensuring my cats were all registered correctly and that my details are now up to date. Thank you!
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Posted 1 year ago
Katy was so very helpful. Very efficient.
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Posted 1 year ago
I was able to reset my account after several attempts online
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Posted 1 year ago
Katy sorted out my query for me efficiently, quickly and very politely.
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Posted 1 year ago
administration very efficient so if my pet goes astray I'm confident the system will work well.
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Posted 1 year ago
Registered cat 9 and half years ago due to current legislation changes asked vet to check chip .Chip ok but Not on data base two more attempts 1 at vet practice not on data base. She's 10 I could have lost her years ok . This is getting frustrating and insane.
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Posted 1 year ago
I thought this was a scam. The questions asked were totally unnecessary, just information gathering. This is a cat being chipped, you do not need to know my gender, my age or date of birth. It was confusing and appears to be an attempt at raking in insurance money, I already have insurance for my cat. I am still not convinced that this is not a scam...asking for card details after all rest of the information collecting is how scammers work.
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Posted 1 year ago
At ease knowing my cat won't be lost and easily tracked.
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Posted 1 year ago
Very happy with lukes help with tag
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Posted 1 year ago
They were very good at sorting out my enquiry. They were very helpful and friendly.
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Posted 1 year ago
Friendly & helpful - thank you .
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Posted 1 year ago
Excellent help and instant e mail containing everything I wanted with regard to my cat
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Posted 1 year ago
Added new puppy from another provider onto my current account quickly and easy, then let me know she was now added on Couldn't ask for better
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Posted 1 year ago
Our cat went missing from our garden. We reached out to everyone we could to find him. 5 days later his chip was scanned at a local vet. They immediately called us and we got him back. Without this we would have lost him. So grateful to Indentibase for making this possible.
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Posted 1 year ago
Well what a pleasure to deal with Identibase, The agent I spoke with a man called Luke Stewart, was polite & very informative & really couldn't have been more helpful with my change of keepership query. Thankyou so much & keep up the good work.
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Posted 1 year ago
Dealt with one of the veterinary nurses called Wendy who couldn't have been more helpful. Replied to each of my emails timeously. Really appreciated her support and guidance.
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Posted 1 year ago
Thank you for a quick response and help with my enquiry, such a great service, thanks Alice!
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Posted 1 year ago
I have dementia and I got all confused about how it all works etc but Alice was just wonderful, patient and understanding I didn’t make it easy for her at all. Eventually she got everything sorted and now my confusion has disappeared Thank you Alice
Identibase 5 star review on 6th June 2024
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Posted 1 year ago
Very helpful and a prompt response.
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Posted 1 year ago
Identibase is rated 3.9 based on 442 reviews