“Call handler was positive , Polite, friendly and handled query efficiently, e planning what the next steps and outcome would be . Would recommend the service . Only missing 1 star because it took a little while to get through to them on the phone .”
“I had a very helpful call with Daniel, who helped me start again as I had got into a muddle last night (not least because I found the website very unclear).
So 5stars for Daniel and 2 only for the website.”
“Great service, I was concerned that someone had applied to change the owner details but The support team responded quickly to put my mind at rest and confirmed they would contact me if they had a request to change owner assigned to chip.”
“Great cover for my pet, lots of choice and on hand support if the unimaginable happens. Katy managed to help with my query as some things aren't too clear on website. Katy was efficient, polite and no fuss.”
“He was such a nice person told me what I wanted to know and gave me details on other things he did not push anything on me he just told me to look at it thankyou”
