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Identibase Reviews

4.0 Rating 525 Reviews
76 %
of reviewers recommend Identibase

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I rang because wasnt sure online and the lady was so helpful, she sorted out what i wanted there and then and explained as she was doing so. Would highly recommend
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Posted 1 day ago
I had followed instructions on a website purporting to be identibase. They scammed me for £40 but fortunately Paige from identibase identified the problem and registered my puppy quickly and efficiently and followed up with emails T&Cs etc.
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Posted 2 days ago
⁰very friendly and understanding
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Posted 5 days ago
We had to check that my cat was registered as she was an adopted cat the man who answered the phone was very polite and professional and helpful Regards mrs G Hooper
Identibase 5 star review on 19th December 2025
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Posted 6 days ago
They were helpful and efficient with a rather complicated issue (in my opinion!)
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Posted 1 week ago
Lewis was very helpful
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Posted 1 week ago
Gayle was very kind and supportive with my call to inform Identibase of my cat Lilly having to be put to sleep. Having an aggressive cancer in her jaw. She was 16 yrs old. Sadly missed. Patri
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Posted 2 weeks ago
Lovely, helpful young woman who kindly listened and checked database thoroughly to fix the problem I had. Couldn't fault her performance was very satisfied with outcome.
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Posted 2 weeks ago
Samantha was delightful, very patient and kind, I couldn't have asked for better service.
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Posted 3 weeks ago
Having recently ‘inherited’ a beautiful stray/lost cat, the service provided in re-registering the details was simply effortless. I spoke with Philippe, who was exceptionally friendly and helpful.
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Posted 3 weeks ago
You were so very kind and patient, I could not ask for more. Well done, God bless you and thank you.
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Posted 3 weeks ago
Just finished registering our dog with jack. Very friendly and professional. Highly recommend this service. 5* Clear details for registering
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Posted 3 weeks ago
very polite and very efficient
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Posted 4 weeks ago
Delighted with all the help couldn’t have done more!! thank you
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Posted 4 weeks ago
Daya kept great flowing conversations
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Posted 1 month ago
I rang to change address -Beth I spoke to was excellent. Polite and efficient Thank you
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Posted 1 month ago
I was very happy to speak with Luke at Identabase he was great giving me all the info and lovely to chat to. Thanks so much.
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Posted 1 month ago
It’s great to have the peace of mind that my cats have id chips and the communication to make sure you stay up to date is excellent
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Posted 1 month ago
Chloe was very helpful in updating the details on my account as I could not complete this due to an account log in issue. Very quick and an efficient service!
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Posted 1 month ago
Very friendly helpful when updating pet details
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Posted 1 month ago
Identibase is rated 4.0 based on 525 reviews