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Identibase Reviews

3.9 Rating 442 Reviews
72 %
of reviewers recommend Identibase

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Superb telephone conversation,thankyou.
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Posted 1 day ago
Very helpful, efficient and professional call handler. Immediate information given to me when requested. My account was updated immediately and information confirmed by email straight away. Excellent customer service. I'm very reassured.
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Posted 3 days ago
Very helpful, efficient and professional call handler. Immediate information given to me when requested. My account was updated immediately and information confirmed by email straight away. Excellent customer service. I'm very reassured.
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Posted 3 days ago
Luke was very helpful & efficient when I had a email scam. All resolved without difficulty. Thank you
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Posted 4 days ago
I had the pleasure of Luke W helping us transfer my little dachsund puppies from my parents care to myself. He was absolutely lovely answered all questions and covered all membership options for them. Made me feel at ease was was very to easy process. Thank you Luke W
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Posted 1 week ago
Very helpful and determined response
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Posted 1 week ago
Great help registering my 2 puppies by phone Thank you
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Posted 1 week ago
We our very happy with all you have done
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Posted 1 week ago
I am so happy with my subscription for my fur babies because it is affordable and you get so many benefits
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Posted 2 weeks ago
Very polite and helpful and very efficient. Excellent service!
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Posted 2 weeks ago
Very courteous and professional all done in a few minutes thankyou
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Posted 2 weeks ago
Excellent service and support
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Posted 2 weeks ago
Excellent service very prompt instill confident
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Posted 2 weeks ago
I registered Gem our new puppy with a quick and easy phone call to Identibase. The person I spoke to was very friendly and helpful, would recommend.
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Posted 2 weeks ago
I spoke to Hannah today and she was lovely to talk with. She reassured me and updated my address details for my fluffy baby's microchip. I can now sleep easier knowing my little girl is safe with Identibase.
Identibase 5 star review on 15th June 2025
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Posted 2 weeks ago
Philipe was amazing as I had no idea what I was doing and I didn’t do well on line. What I would like to ask is if I could have the registration on paper as I am rubbish with on line. Need to have a hard copy of the registration please. Thank you to your company
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Posted 3 weeks ago
Deborah at Identibase filled me with confidence and hope when my cat, Sam went missing for 3 days. Also the support was incredible, knowing his details were being circulated on social media, and she sent me posters to put up locally. Luckily, he has come back,, so a very HAPPY result, My sincere thanks to all the team! Helen LONGTHORN
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Posted 3 weeks ago
Very helpful and supportive. All questions answered in a very friendly and professional manner
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Posted 3 weeks ago
My query was dealt with in a friendly and efficient way by Nick, and my problem resolved.
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Posted 3 weeks ago
Having tried other ways to identify my new rescue dog, I was so happy with the help and understanding given to me through the help and solution to my query. Now new ownership registered.
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Posted 3 weeks ago
Identibase is rated 3.9 based on 442 reviews