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Identibase Reviews

4.2 Rating 618 Reviews
79 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
I was so impressed with how quick a member of staff at identibase dealt with my query. Piper was so helpful and efficient. Thank you very much Piper.
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Posted 2 days ago
Good customer service
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Posted 3 days ago
They dealt with my issue very quickly and professionally, I couldn’t have asked for a better service and am very happy indeed with the Company THANK YOU!! 👍👍
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Posted 6 days ago
Absolute fantastic company, helped me and really couldn't do enough for me, appreciated it very much Thank you Elizabeth
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Posted 6 days ago
I was confused with information from the email, my so I phoned for help. I was treated with help and friendliness so that I didn't feel a fool, and also with patience and courtesy. My new cat is now registered and although I hope never to have to use the service it is a great relief to know that help is available if it becomes necessary.
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Posted 1 week ago
Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .
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Posted 1 week ago
Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .
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Posted 1 week ago
Very polite, very helpful and quick to sort out my problem
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Posted 1 week ago
Contact help was perfect and very kind secretary. Well done thank you
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Posted 1 week ago
They clearly explained everything, I know know that I have done everything with their help to keep my cat safe,thank you
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Posted 2 weeks ago
Excellent professional service provided. Renewal issue resolved very quickly. Many thanks.
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Posted 2 weeks ago
Identibase have been superb. Had a problem with re setting password . Emails and a telephone solved the issue. Excellent service as always. I have been with them for 8 years. Would highly recommend . Thankyou again identibase.
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Posted 2 weeks ago
Very happy with the service from identibase, thankfully our cat returned a few hours later but its a great service to have!
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Posted 3 weeks ago
Very happy with contacting Identibase, Luke. responded & sorted out the problem over an old email address
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Posted 3 weeks ago
Very happy with my contact today, problem solved instantly
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Posted 3 weeks ago
Great service.spoke to Rebecca who was very helpful in sorting things out.
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Posted 3 weeks ago
Handled my enquiry very efficiently and were very prompt in replying to my emails.
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Posted 3 weeks ago
I was extreemly grateful to Lewes who helped me with our very newly adopted cat, he was kind and patinet... and we achieved everything i needed. so i am very grateful... thank you Lewes...
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Posted 3 weeks ago
The gentleman was so polite and helpful.
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Posted 3 weeks ago
Very helpful on the phone and details accurate sent over very quickly many thanks
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Posted 3 weeks ago
Identibase is rated 4.2 based on 618 reviews