“Had a problem changing my login details from animal tracker to Identi. I phoned the company and spoke to Faye who couldn’t have been more helpful, she assisted me through the process. How nice to deal with a professional company and deal with person rather than AI .”
“Very happy with the way my issue was dealt with Lucy was efficient and caring and made me feel confident that she would do everything I needed to be done with out any problems.”
“I rang today to have it explained to me what Identi was all about Spoke to a lovely chap called Guy He was so helpful & explained everything very patiently Thank you Luke”
“I called identibase this morning as I was unable to log into my account which I needed to check my cats details were up to date. Olivia was very helpful and extremely patient.”
“We had such a lovely experience with Olivia when sorting out our pet insurance. She was absolutely brilliant from start to finish, so helpful, friendly and patient, and took the time to explain everything clearly to us without making us feel rushed or pressured.
Olivia made the whole process so easy and straightforward, and we really appreciated how much she cared about making sure we had the right cover for our pet. She was a pleasure to speak to and is a real credit to the company.
Thank you so much, Olivia, for all your help! 🐾❤️”
