Login
Start Free Trial Are you a business? Click Here

Identibase Reviews

4.0 Rating 514 Reviews
75 %
of reviewers recommend Identibase

Write Your review

Just finished registering our dog with jack. Very friendly and professional. Highly recommend this service. 5* Clear details for registering
Helpful Report
Posted 14 hours ago
very polite and very efficient
Helpful Report
Posted 1 day ago
Delighted with all the help couldn’t have done more!! thank you
Helpful Report
Posted 1 day ago
Daya kept great flowing conversations
Helpful Report
Posted 1 week ago
I rang to change address -Beth I spoke to was excellent. Polite and efficient Thank you
Helpful Report
Posted 1 week ago
I was very happy to speak with Luke at Identabase he was great giving me all the info and lovely to chat to. Thanks so much.
Helpful Report
Posted 2 weeks ago
It’s great to have the peace of mind that my cats have id chips and the communication to make sure you stay up to date is excellent
Helpful Report
Posted 2 weeks ago
Chloe was very helpful in updating the details on my account as I could not complete this due to an account log in issue. Very quick and an efficient service!
Helpful Report
Posted 2 weeks ago
Very friendly helpful when updating pet details
Helpful Report
Posted 2 weeks ago
Made sure the transfer was easy and efficient despite computer issues
Helpful Report
Posted 2 weeks ago
The request I had was dealt with sympathetically and in a positive manner leaving me feeling confident about the service
Helpful Report
Posted 4 weeks ago
I'm pleased now my request has been resolved thank you Ella
Helpful Report
Posted 4 weeks ago
Easy to use website. Very helpful on telephone
Helpful Report
Posted 4 weeks ago
Great support, easy to contact, quick resolution of problem. Well recommended for peace of mind with beloved pets.
Identibase 5 star review on 28th October 2025
Helpful Report
Posted 1 month ago
Excellent
Helpful Report
Posted 1 month ago
Corrected my email address that was entered incorrectly when processing transferring Robin to me.
Helpful Report
Posted 1 month ago
My query was quickly resolved on the phone
Helpful Report
Posted 1 month ago
They were very good on the phone when I contacted them about my change of address.
Helpful Report
Posted 1 month ago
Excellent service and extremely helpful. Resolved my problem immediately.
Helpful Report
Posted 1 month ago
Lewis sorted out a query I telephoned promptly and sorted a refund for me
Helpful Report
Posted 1 month ago
Identibase is rated 4.0 based on 514 reviews