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Identibase Reviews

4.1 Rating 586 Reviews
78 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Dealt with Rebecca M. She was very helpful and considerate in dealing with my issue very promptly. And her communication was excellent.
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Posted 2 hours ago
Very helpful polite and explains everything clearly and slowly
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Posted 5 days ago
Brilliant customer service. Lewis W - Polite and cheery
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Posted 6 days ago
I nneded to update my password and merge 2 accounts. Joseph helped me with this and resolved the issue.
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Posted 1 week ago
Put my mind at rest saying my dog was registered. Lovely friendly girl on phone. Thank you
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Posted 2 weeks ago
I had a dilemma to sort out with change of ownership and the customer service lady sorted it out easily. She was also very sensitive towards the problem.
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Posted 2 weeks ago
Great experience, thanks easy to register my cats the lady I spoke to was very helpful, polite and courteous thank you😁😁
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Posted 2 weeks ago
Very polite, efficient service
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Posted 2 weeks ago
Very helpful thank you
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Posted 2 weeks ago
Efficient and helpful and resolved my problem quickly, politely and without any stress. thank you
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Posted 2 weeks ago
Very helpful
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Posted 2 weeks ago
I phoned with a microchip query and Karl very quickly and politely dealt with my issue and sorted it immediately. Thanks Karl
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Posted 2 weeks ago
I was very happy to get my query sorted very quickly as I wasn't sure if all the information had gone through ok when I tried to register
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Posted 2 weeks ago
Carl at identibase was very helpful and polite and patient with me as I had struggled to register my pet ,as was a few problems .Carl helped me through it step by step and brilliant all sorted now ...thank you so much
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Posted 2 weeks ago
An excellent service polite and helpful.
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Posted 2 weeks ago
Excellent service - thank you.
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Posted 3 weeks ago
I spoke to a wonderful lady who was so helpful and dealt with my enquiry super quick.
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Posted 3 weeks ago
Very helpful staff and problem resolved immediately
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Posted 3 weeks ago
The lady who handled my query was polite, professional and dealt with my issue in a friendly manner which made me feel very comfortable. I’ve given top marks as she was top rate.
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Posted 3 weeks ago
First class service & loads of empathy recieved from Rebecca today in helping us to locate our lost cst Tigger she went above and beyond helping us Much appreciated Mark & Tom Taylor
Identibase 5 star review on 27th February 2026 Identibase 5 star review on 27th February 2026 Identibase 5 star review on 27th February 2026
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Posted 3 weeks ago
Identibase is rated 4.1 based on 586 reviews