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Identibase Reviews

4.0 Rating 511 Reviews
75 %
of reviewers recommend Identibase

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Daya kept great flowing conversations
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Posted 11 hours ago
I rang to change address -Beth I spoke to was excellent. Polite and efficient Thank you
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Posted 2 days ago
I was very happy to speak with Luke at Identabase he was great giving me all the info and lovely to chat to. Thanks so much.
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Posted 1 week ago
It’s great to have the peace of mind that my cats have id chips and the communication to make sure you stay up to date is excellent
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Posted 1 week ago
Chloe was very helpful in updating the details on my account as I could not complete this due to an account log in issue. Very quick and an efficient service!
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Posted 1 week ago
Very friendly helpful when updating pet details
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Posted 1 week ago
Made sure the transfer was easy and efficient despite computer issues
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Posted 1 week ago
The request I had was dealt with sympathetically and in a positive manner leaving me feeling confident about the service
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Posted 3 weeks ago
I'm pleased now my request has been resolved thank you Ella
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Posted 3 weeks ago
Easy to use website. Very helpful on telephone
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Posted 3 weeks ago
Great support, easy to contact, quick resolution of problem. Well recommended for peace of mind with beloved pets.
Identibase 5 star review on 28th October 2025
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Posted 3 weeks ago
Excellent
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Posted 3 weeks ago
Corrected my email address that was entered incorrectly when processing transferring Robin to me.
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Posted 3 weeks ago
My query was quickly resolved on the phone
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Posted 4 weeks ago
They were very good on the phone when I contacted them about my change of address.
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Posted 4 weeks ago
Excellent service and extremely helpful. Resolved my problem immediately.
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Posted 4 weeks ago
Lewis sorted out a query I telephoned promptly and sorted a refund for me
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Posted 1 month ago
I had an excellent experience thanks to Ben’s outstanding service. He was incredibly kind, polite, and handled my complicated requests very quickly and made sure he had all the right details before continuing. Throughout the entire process, he remained patient with me and made what could have been a stressful situation feel smooth and manageable. It’s rare to come across someone so genuinely helpful and professional. I truly appreciate their support and would highly recommend!!! Thank you Ben :)
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Posted 1 month ago
I rang and spoke to chloe about the change over of my dogs microchip it was dealt with very efficiantly and politly and she explained everything i need to know .i would definatly reccomend Identibase as a company .
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Posted 1 month ago
Change of detail sort quickly and easily they were so nice and easy to speak to thank u
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Posted 1 month ago
Identibase is rated 4.0 based on 511 reviews