Identibase Reviews

Name: Identibase
Rating: 4.00

4.0 Rating 516 Reviews

76 %

of reviewers recommend Identibase

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Identibase 1 star review on 11th September 2025

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Identibase 5 star review on 24th July 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having recently ‘inherited’ a beautiful stray/lost cat, the service provided in re-registering the details was simply effortless. I spoke with Philippe, who was exceptionally friendly and helpful.”

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Posted 11 hours ago

“You were so very kind and patient, I could not ask for more. Well done, God bless you and thank you.”

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Posted 19 hours ago

“Just finished registering our dog with jack. Very friendly and professional. Highly recommend this service. 5* Clear details for registering”

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Posted 3 days ago

“very polite and very efficient”

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Posted 4 days ago

“Delighted with all the help couldn’t have done more!! thank you”

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Posted 4 days ago

“Daya kept great flowing conversations”

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Posted 1 week ago

“I rang to change address -Beth I spoke to was excellent. Polite and efficient Thank you”

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Posted 1 week ago

“I was very happy to speak with Luke at Identabase he was great giving me all the info and lovely to chat to. Thanks so much.”

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Posted 2 weeks ago

“It’s great to have the peace of mind that my cats have id chips and the communication to make sure you stay up to date is excellent”

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Posted 2 weeks ago

“Chloe was very helpful in updating the details on my account as I could not complete this due to an account log in issue. Very quick and an efficient service!”

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Posted 2 weeks ago

“Very friendly helpful when updating pet details”

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Posted 2 weeks ago

“Made sure the transfer was easy and efficient despite computer issues”

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Posted 3 weeks ago

“The request I had was dealt with sympathetically and in a positive manner leaving me feeling confident about the service”

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Posted 1 month ago

“I'm pleased now my request has been resolved thank you Ella”

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Posted 1 month ago

“Easy to use website. Very helpful on telephone”

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Posted 1 month ago

“Great support, easy to contact, quick resolution of problem. Well recommended for peace of mind with beloved pets.”

Identibase 5 star review on 28th October 2025

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Corrected my email address that was entered incorrectly when processing transferring Robin to me.”

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Posted 1 month ago

“My query was quickly resolved on the phone”

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Posted 1 month ago

“They were very good on the phone when I contacted them about my change of address.”

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Posted 1 month ago

Identibase is rated 4.0 based on 516 reviews