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Identibase Reviews

4.0 Rating 504 Reviews
75 %
of reviewers recommend Identibase

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first class service.i forgot about my card being changed,really appeciated phone call
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Posted 5 months ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 5 months ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 5 months ago
Very nice and helpful people thank you
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Posted 5 months ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 5 months ago
very good service provided for my 2yr old American Bull Mastiff
Identibase 5 star review on 20th May 2025
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Posted 5 months ago
It was so easy to speak with the lady and my concerns was dealt with in an excellent manner
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Posted 5 months ago
Very helpful and all questions answered! Thank you .πŸŒˆπŸ‡ΊπŸ‡¦πŸ˜Š
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Posted 5 months ago
I needed to change details on my dog and cat.Nicky could not have been more helpful and friendly.She sorted everything out,quickly and efficiently. Thanks,Nicky .
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Posted 5 months ago
Phoned to update my information, Luke was very helpful, so very happy with the service
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Posted 5 months ago
The lady I spoke to was very polite and helpful
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Posted 5 months ago
Huge Thankyou to wonderful Lady I spoke to re guarding a scam email I had received, which I had believed to be true saying my cat was no longer registered I was really in a panic . Nicky reassured me all was well 🌟 thank goodness, I’m truly grateful for her putting my mind at rest Huge Thank You Nicky πŸ’ you are a Star 🌟
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Posted 5 months ago
Very helpful and they put on the system my cat baloo was missing so I just want to thank u all for all ur support now I got my cat baloo bk home now he is safe and well
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Posted 5 months ago
Understood my problem. Resolved quickly. Polite and helpful.
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Posted 6 months ago
Great customer service from Luke today!
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Posted 6 months ago
Excellent service, the lady I spoke to was very polite and helpful,
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Posted 6 months ago
The customer service is second to none. One of the identibase consultants, Katy, responded swiftly to my queries and concerns and gave me much needed reassurance. She followed up with further details too. Very professional, friendly and attentive. 5 stars from me!
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Posted 6 months ago
I had a question regarding my cats renewal, I was answered quickly and it was resolved swiftly by Katy. Many thanks 🀩
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Posted 6 months ago
Adam was very helpful. The whole process took just a couple of minutes on the phone
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Posted 6 months ago
Efficient service
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Posted 6 months ago
Identibase is rated 4.0 based on 504 reviews