“Sophie who I spoke to was very helpful and sorted everything out for me transferring ownership from another lady who has sadly passed away to our family. Thankyou.”
“I had some confusion over transfer of keepership after receiving my new puppy after contacting Identibase Katy was extremely helpful in sorting everything out very quickly and efficiently”
“Identibase employee Katy has been very helpful to me when seeking information on how to change the ownership detail on my pets microchip! Katy gave clear instructions and had great knowledge of the website.
Thank you Katy for making this so easy for us, we really appreciate it!”
“I was changing my pet details by phone. The waiting time was brief, the agent was polite and helpful and efficient. The process was straightforward and quick. Thank you identibase.”
“I needed to change the ownership and address for my Cat's microchip. I received quick responses to my questions and the team were very helpful and professional. A special 'thank you' to Wendy. I would recommend this company .”
“Excellent caring service and peace of mind that my pet is securely protected by Identibase. Phones are always answered promptly by friendly polite caring staff and website easy to use”
