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Identibase Reviews

3.9 Rating 442 Reviews
72 %
of reviewers recommend Identibase

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Very professional and delt with my couple of requests and amendments. Fortunately I had purchased the premium package.So no charge to alter the original Certificate. A good and competent organisation.
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Posted 1 month ago
Friendly staff, easy to process pet details, good customer service..
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Posted 1 month ago
Imogen was very helpful and helped me enormously. Thankyou very much.
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Posted 1 month ago
first class service.i forgot about my card being changed,really appeciated phone call
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Posted 1 month ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 1 month ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 1 month ago
Very nice and helpful people thank you
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Posted 1 month ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 1 month ago
very good service provided for my 2yr old American Bull Mastiff
Identibase 5 star review on 20th May 2025
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Posted 1 month ago
It was so easy to speak with the lady and my concerns was dealt with in an excellent manner
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Posted 1 month ago
Very helpful and all questions answered! Thank you .πŸŒˆπŸ‡ΊπŸ‡¦πŸ˜Š
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Posted 1 month ago
I needed to change details on my dog and cat.Nicky could not have been more helpful and friendly.She sorted everything out,quickly and efficiently. Thanks,Nicky .
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Posted 1 month ago
Phoned to update my information, Luke was very helpful, so very happy with the service
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Posted 1 month ago
The lady I spoke to was very polite and helpful
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Posted 1 month ago
Huge Thankyou to wonderful Lady I spoke to re guarding a scam email I had received, which I had believed to be true saying my cat was no longer registered I was really in a panic . Nicky reassured me all was well 🌟 thank goodness, I’m truly grateful for her putting my mind at rest Huge Thank You Nicky πŸ’ you are a Star 🌟
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Posted 1 month ago
Very helpful and they put on the system my cat baloo was missing so I just want to thank u all for all ur support now I got my cat baloo bk home now he is safe and well
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Posted 1 month ago
Understood my problem. Resolved quickly. Polite and helpful.
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Posted 2 months ago
Great customer service from Luke today!
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Posted 2 months ago
Excellent service, the lady I spoke to was very polite and helpful,
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Posted 2 months ago
The customer service is second to none. One of the identibase consultants, Katy, responded swiftly to my queries and concerns and gave me much needed reassurance. She followed up with further details too. Very professional, friendly and attentive. 5 stars from me!
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Posted 2 months ago
Identibase is rated 3.9 based on 442 reviews