“Today I phoned a helpful person, Olivia, who was able to reassure me that all was complete for the registration details. I had just received an email message that I needed to complete my pet dog's registration and could be fined £500.
Basically Olivia told me to ignore such emails.
We transferred from Animal Trackers. The experience with Identibse has been stressful and has taken several contacts to ensure that all is completed.
However, still I must now revisit the website so I can print off the necessary Certificate. When I dealt with Animal Trackers and registered the brother of this dog, it was very straightforword and I was sent a Certificate in the post with Identitags.”
“I wanted to know if my pets still had chips and whether they would week if a vet tested them if they were found lost or dead. I was told that was the case. I rejected the offer of further pet care. This decision was accepted.”
“After initially finding it difficult to contact you and impossible to make the changes I wanted to ,to my account online Karl contacted me. He was incredibly patient and listened to my concerns. Karl very quickly sorted everything out for me. He was very pleasant and was actually the reason that I didn’t cancel my account.”
“Thank you so much for being so informative and helpful l needed to get a cat registered to me Georgina made it easy for me to do this than I expected”
