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Identibase Reviews

4.3 Rating 753 Reviews
83 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“First class service”
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Posted 3 months ago
“The person I spoke with was extremely helpful. As I am 81 years old and not used to technology that much he managed to put my mind at rest. At my age you do tend to panick with something new. He was very kind indeed.”
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Posted 4 months ago
“I had made an error initially with my registration, but didn't realise till I recieved a renewal notification. Thankfully I had George to help me, nothing was too much trouble for him , and now both my lads are registered as they should be . Happy days . Thanks George 😊👍🏻”
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Posted 4 months ago
“Very responsive”
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Posted 4 months ago
“The phone was answered quickly and Luke soon had all the details of my request on the screen in front of him. He was friendly and he explained things clearly in an unhurried way. Overall a stress free experience! Thank you Luke!”
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Posted 4 months ago
“Lewis w from identibased called me back immediately when our call was disconnected. He understood my issue and resolved it there and then”
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Posted 4 months ago
“Very easy to register my Pup with his microchip Elizabeth was very helpful and explained everything well”
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Posted 4 months ago
“Very quick and easy transfer of keepership to me and additional help today with a description update from Paige .”
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Posted 4 months ago
“Hi.i would like to thank Becca very much for the help in transferring willow and Bee. Details over to my name. It was done so quickly and efficiently. Becca made it stress free. Thank you”
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Posted 4 months ago
“The guy i spoke to was friendly and did everything needed”
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Posted 4 months ago
“I was so impressed with how quick a member of staff at identibase dealt with my query. Piper was so helpful and efficient. Thank you very much Piper.”
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Posted 4 months ago
“Good customer service”
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Posted 4 months ago
“They dealt with my issue very quickly and professionally, I couldn’t have asked for a better service and am very happy indeed with the Company THANK YOU!! 👍👍”
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Posted 4 months ago
“Absolute fantastic company, helped me and really couldn't do enough for me, appreciated it very much Thank you Elizabeth”
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Posted 4 months ago
“I was confused with information from the email, my so I phoned for help. I was treated with help and friendliness so that I didn't feel a fool, and also with patience and courtesy. My new cat is now registered and although I hope never to have to use the service it is a great relief to know that help is available if it becomes necessary.”
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Posted 4 months ago
“Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .”
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Posted 5 months ago
“Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .”
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Posted 5 months ago
“Very polite, very helpful and quick to sort out my problem”
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Posted 5 months ago
“Contact help was perfect and very kind secretary. Well done thank you”
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Posted 5 months ago
“They clearly explained everything, I know know that I have done everything with their help to keep my cat safe,thank you”
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Posted 5 months ago
Identibase is rated 4.3 based on 753 reviews