Login
Start Free Trial Are you a business? Click Here

Identibase Reviews

4.2 Rating 611 Reviews
79 %
of reviewers recommend Identibase

Write Your review

Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
Withdrawal Issues Solved By Alpha Recovery Contact Them Via WhatsApp +1 912 802 9426
Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
I would recommend Identibase to anyone with a dog or cat, it has given me piece of mind knowing if anything should happen, they can be traced back to you straight away. They have always kept in touch even over here now I’m residing in NZ. They replied immediately advising I register with a another database here as they do not cover NZ. It’s a simple easy but I think a very necessary thing to do for your wee friend.
Identibase 5 star review on 30th March 2026
Helpful Report
Posted 4 weeks ago
I had a fantastic experience today with Daya at Identibase. From the moment she assisted me, she was incredibly friendly, approachable, and genuinely eager to help. She took the time to explain everything clearly and made what could have been a complicated process feel straightforward and stress-free. Daya’s professionalism really stood out—she was patient, attentive, and efficient, ensuring that everything was handled smoothly from start to finish. It’s rare to come across someone who combines such warmth with such a high level of competence. Thank you, Daya, for your excellent service today. You made a big difference, and I truly appreciate your help!
Helpful Report
Posted 1 month ago
Sorted out my payment which I couldn't do online and updated my contract number
Helpful Report
Posted 1 month ago
Kind and helpful operative
Helpful Report
Posted 1 month ago
Lewis W dealt with my query today his response was fast and helpful.
Helpful Report
Posted 1 month ago
Dealt with Rebecca M. She was very helpful and considerate in dealing with my issue very promptly. And her communication was excellent.
Helpful Report
Posted 1 month ago
Very helpful polite and explains everything clearly and slowly
Helpful Report
Posted 1 month ago
Brilliant customer service. Lewis W - Polite and cheery
Helpful Report
Posted 1 month ago
I nneded to update my password and merge 2 accounts. Joseph helped me with this and resolved the issue.
Helpful Report
Posted 1 month ago
Put my mind at rest saying my dog was registered. Lovely friendly girl on phone. Thank you
Helpful Report
Posted 1 month ago
I had a dilemma to sort out with change of ownership and the customer service lady sorted it out easily. She was also very sensitive towards the problem.
Helpful Report
Posted 1 month ago
Great experience, thanks easy to register my cats the lady I spoke to was very helpful, polite and courteous thank you😁😁
Helpful Report
Posted 1 month ago
Very polite, efficient service
Helpful Report
Posted 1 month ago
Very helpful thank you
Helpful Report
Posted 1 month ago
Efficient and helpful and resolved my problem quickly, politely and without any stress. thank you
Helpful Report
Posted 1 month ago
Very helpful
Helpful Report
Posted 1 month ago
I phoned with a microchip query and Karl very quickly and politely dealt with my issue and sorted it immediately. Thanks Karl
Helpful Report
Posted 1 month ago
I was very happy to get my query sorted very quickly as I wasn't sure if all the information had gone through ok when I tried to register
Helpful Report
Posted 1 month ago
Carl at identibase was very helpful and polite and patient with me as I had struggled to register my pet ,as was a few problems .Carl helped me through it step by step and brilliant all sorted now ...thank you so much
Helpful Report
Posted 1 month ago
An excellent service polite and helpful.
Helpful Report
Posted 1 month ago
Identibase is rated 4.2 based on 611 reviews