“Wonderful customer service. I couldn't find my puppy's breed on the form and they very kindly did it for me.
Got back to me within the hour. with new certificates. Great service , thank you”
“Brilliant site, useful app & great customer service. I contacted them with a request to update my details due to marriage & they responded the same day & issued new certificates. It's great to know they're there when needed & offers additional peace of mind for keeping our pets safe.”
“Phillipe was extremely helpful and he assisted me in the completion of transfer of my new furry friend.
He was most professional and patient in this stress free transaction.
From a very happy new owner.
Many thanks to you.
Lizilou”
“I had an issue with resetting my password on my account so I could review my dogs details and Katy couldn't have been more helpful she sorted my problem quickly....thank you!”
“Katy was quick to respond to my request for help. She was extremely helpful, gave me confidence that my issue would be resolved. Great personality. She was a wonderful!”
“This was the first time I have needed to use identibase and I found they were very happy to deal with my request on the telephone which was answered after a very short wait and dealt with by the member of staff who answered.
Gave assurance that if I have any difficulties using on line service to phone and they will be happy to help.”
