“When I contacted them about changing my plan to cheaper one they answered very quickly and arranged this before my renewal date and when I thought they had charged me the wrong price I contacted them by email again and again they answered quickly and helped with the matter but I found it it my fault and read the account again and contacted them they was very helpful and understanding”
“Great cover for my pet, lots of choice and on hand support if the unimaginable happens. Katy managed to help with my query as some things aren't too clear on website. Katy was efficient, polite and no fuss.”
“Wonderful customer service. I couldn't find my puppy's breed on the form and they very kindly did it for me.
Got back to me within the hour. with new certificates. Great service , thank you”
“Brilliant site, useful app & great customer service. I contacted them with a request to update my details due to marriage & they responded the same day & issued new certificates. It's great to know they're there when needed & offers additional peace of mind for keeping our pets safe.”
“Phillipe was extremely helpful and he assisted me in the completion of transfer of my new furry friend.
He was most professional and patient in this stress free transaction.
From a very happy new owner.
Many thanks to you.
Lizilou”
“I had an issue with resetting my password on my account so I could review my dogs details and Katy couldn't have been more helpful she sorted my problem quickly....thank you!”
