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Identibase Reviews

3.9 Rating 476 Reviews
74 %
of reviewers recommend Identibase

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first class service.i forgot about my card being changed,really appeciated phone call
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Posted 3 months ago
Yes good service
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Posted 3 months ago
Milli was very informative and very helpful in helping us with filling in the form for identibase Thank you Milli
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Posted 3 months ago
Excellent service and support. Thankyou very much. I am grateful that you notified me.
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Posted 3 months ago
Very nice and helpful people thank you
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Posted 3 months ago
Phoned your office with regard to my rescue dog's microchip and was given the reassurance I needed. Thank you.
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Posted 3 months ago
Had tech issue but it was swiftly resolved Well donec
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Posted 3 months ago
very good service provided for my 2yr old American Bull Mastiff
Identibase 5 star review on 20th May 2025
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Posted 3 months ago
They kept chasing me by constantly calling/texting and sending emails. They told me my card had expired. Fine, then I had added my new card through Apple Pay but they said it doesnโ€™t look that way on their system. If my card hadnโ€™t gone through simply just end the subscription no need to harass customers everydayโ€ฆ
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Posted 3 months ago
It was so easy to speak with the lady and my concerns was dealt with in an excellent manner
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Posted 3 months ago
Very helpful and all questions answered! Thank you .๐ŸŒˆ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ˜Š
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Posted 3 months ago
Excellent service from my telephone enquiry
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Posted 3 months ago
Great service, I was concerned that someone had applied to change the owner details but The support team responded quickly to put my mind at rest and confirmed they would contact me if they had a request to change owner assigned to chip.
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Posted 3 months ago
I needed to change details on my dog and cat.Nicky could not have been more helpful and friendly.She sorted everything out,quickly and efficiently. Thanks,Nicky .
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Posted 3 months ago
Phoned to update my information, Luke was very helpful, so very happy with the service
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Posted 3 months ago
The lady I spoke to was very polite and helpful
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Posted 3 months ago
Phoned to update my details,staff member was polite ,friendly and patient.Thank you
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Posted 3 months ago
Huge Thankyou to wonderful Lady I spoke to re guarding a scam email I had received, which I had believed to be true saying my cat was no longer registered I was really in a panic . Nicky reassured me all was well ๐ŸŒŸ thank goodness, Iโ€™m truly grateful for her putting my mind at rest Huge Thank You Nicky ๐Ÿ’ you are a Star ๐ŸŒŸ
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Posted 3 months ago
Very helpful and they put on the system my cat baloo was missing so I just want to thank u all for all ur support now I got my cat baloo bk home now he is safe and well
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Posted 3 months ago
Understood my problem. Resolved quickly. Polite and helpful.
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Posted 4 months ago
Identibase is rated 3.9 based on 476 reviews