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Identibase Reviews

3.8 Rating 430 Reviews
71 %
of reviewers recommend Identibase

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Great customer service.
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Posted 2 months ago
Emma was very helpful and registered our dogs chip after me trying online for a week.
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Posted 2 months ago
Very helpful
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Posted 2 months ago
You were very pleasant and helpful.Thankyouverymuch.MikeFiler
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Posted 2 months ago
Katy was quick to respond to my request for help. She was extremely helpful, gave me confidence that my issue would be resolved. Great personality. She was a wonderful!
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Posted 2 months ago
Every one was very polite and helpful when I phoned
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Posted 2 months ago
Luke was really nice and gave me all the information I needed. Really good explanation
Identibase 5 star review on 20th March 2025
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Posted 2 months ago
The young lady i spoke to was helpful, knowledgeable, polite and friendly.
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Posted 2 months ago
I spoke with Luke S and he was so helpful and dealt with my issue fast. Really happy.
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Posted 3 months ago
I had a prompt reply to my email and my query was answered in a simple and straightforward way by Deborah. Excellent.
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Posted 3 months ago
I spoke to a guy called Daniel and he was really nice to talk to very clear and solved my issue for me. Fantastic phone manner
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Posted 3 months ago
Excellent service even though he returned under his own steam
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Posted 3 months ago
This was the first time I have needed to use identibase and I found they were very happy to deal with my request on the telephone which was answered after a very short wait and dealt with by the member of staff who answered. Gave assurance that if I have any difficulties using on line service to phone and they will be happy to help.
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Posted 3 months ago
Gabey really helped me out today she explained everything I don't no about the Internet and helped me get Winnie all signed up proper hats up to Gabey thank you so much
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Posted 3 months ago
Millie was very helpful and friendly and dealt with my query efficiently
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Posted 3 months ago
Very pleasant and efficient and query dealt with in a very friendly manner
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Posted 3 months ago
I was desperate because my loved cat was lost and they've answered very fast. Fortunately my loved cat has been back soon. But it's good to know they help. Thank you.
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Posted 3 months ago
Was very helpful with clear info to enable me to complete the registration
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Posted 3 months ago
My dear cat, Betty, went missing for 3 months - all very stressful. Because she had been microchipped and registered with Identibase, she was found and taken to the nearest vet and thus reunited with us. It was a great moment as we thought we'd lost her forever.
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Posted 3 months ago
Explained and rectified a query with my second pets account. Professional and helpful, thank you for putting my mind at ease !
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Posted 3 months ago
Identibase is rated 3.8 based on 430 reviews