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Identibase Reviews

4.3 Rating 757 Reviews
83 %
of reviewers recommend Identibase

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Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
Identibase 5 star review on 15th June 2025
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“Lovely helpful representative, swift answering and great to be able to speak to a human!”
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Posted 2 months ago
“Lucy was veryunderstanding”
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Posted 2 months ago
“Excellent customer services, really helpful, explained everything and cleared up any issues I was having.”
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Posted 2 months ago
“Lucy resolved a query regarding the annual renewal for our little rescue pet very quickly to ensure she was registered correctly and securely with Identibase. She was very reassuring and confirmed our discussion by return email which was excellent. Very well done.”
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Posted 2 months ago
“Spoke to Lewis today regarding a query he was very helpful resolved my issue straight away also very polite and professional thank you”
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Posted 2 months ago
“I spoke to Nicky today, and I was extremely pleased with her service. She was very patient with all my questions, my cats been missing for 6 weeks now so I appreciated her calm caring tone. I appreciate this because I am having an extremely hard time right now and it was nice to speak to someone who genuinely cared and showed passion. Thank you so much Nicky, I wish you all the best !”
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Posted 2 months ago
“Really quick to respond to requests and queries. Worth it for peace of mind.”
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Posted 2 months ago
“Identibase provides a reliable, friendly service, I honestly recommend them. Ollie is now legally mine and I can now get him insured. I cannot thank Identibase enough.”
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Posted 2 months ago
“I was struggling with changing the details after the sudden loss of my husband They were helpful answering my questions and making the changes for me Everyone concerned were helpful considerate welldone”
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Posted 2 months ago
“Lewis was really helpful and try everything to sort it for me 😊😊”
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Posted 2 months ago
“So helpful when making an enquiry about my pets details. Polite and professional.”
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Posted 2 months ago
“Very easy to talk to and explained everything to me”
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Posted 2 months ago
“Spoke with Imogen about registering my details to my new rescue cat. It seems it had already been done by welfare organisation. Imogen courteous and obliging. Will use again.”
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Posted 3 months ago
“Staff were great and very helpful”
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Posted 3 months ago
“Very good customer service, lovely manner and had no problem sorting out my update.”
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Posted 3 months ago
“Thank you for updating Sadie chip. Service was very good.”
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Posted 3 months ago
“Excellent service”
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Posted 3 months ago
“I just wanted to update my address details. Lucy did this quickly and efficiently. No drama!”
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Posted 3 months ago
“Very informative. Settled any queries I had. Feel happy now. I have my stray cat sorted, with peace of mind too. Now, she has a home of her own.”
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Posted 3 months ago
“Lady was very helpful”
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Posted 3 months ago
Identibase is rated 4.3 based on 757 reviews