“I was very pleased with the pleasant and efficient Customer Service Adviser. He helped me by sorting out the problem with site access. The telephone call was answered really promptly which was so superior to many calls I make to companies where I am left to wait in a queue which can often be unacceptably long.”
“Lady on phone was very helpful took her time with me as I had got a bit flustered trying to enter details into web site. I thank her for her patience”
“Alex was a joy to speak too today, he has an outstanding phone matter,he was a great listener and he is very knowledgeable about all the products and sevices of the company.Thank you Alex.
Dr M”
“Very helpful, efficient and professional call handler.
Immediate information given to me when requested.
My account was updated immediately and information confirmed by email straight away.
Excellent customer service. I'm very reassured.”
“Very helpful, efficient and professional call handler.
Immediate information given to me when requested.
My account was updated immediately and information confirmed by email straight away.
Excellent customer service. I'm very reassured.”
“I had the pleasure of Luke W helping us transfer my little dachsund puppies from my parents care to myself. He was absolutely lovely answered all questions and covered all membership options for them. Made me feel at ease was was very to easy process. Thank you Luke W”