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Identibase Reviews

3.9 Rating 452 Reviews
73 %
of reviewers recommend Identibase

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Very helpful staff in the transfer of ownership thank you again 😁
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Posted 1 day ago
I was very pleased with the pleasant and efficient Customer Service Adviser. He helped me by sorting out the problem with site access. The telephone call was answered really promptly which was so superior to many calls I make to companies where I am left to wait in a queue which can often be unacceptably long.
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Posted 1 day ago
My question was answered and I was able to get myself logged in to finish my set up
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Posted 2 days ago
The gentleman who I spoke to was very helpful and polite.
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Posted 2 days ago
Georgina was very helpful and managed to sort my problem out in no time. Great service
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Posted 2 days ago
Katy helped me change the address on my cat’s microchip I’m not very tech savvy but helped me and was very polite
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Posted 3 days ago
Katy was extremely helpful and she dealt with my enquiries and answered my emails very promptly. Thank you Katy
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Posted 3 days ago
Very helpful. very easy to deal with. Keep in touch. A very re-assuring service
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Posted 3 days ago
Lady on phone was very helpful took her time with me as I had got a bit flustered trying to enter details into web site. I thank her for her patience
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Posted 5 days ago
Alex was a joy to speak too today, he has an outstanding phone matter,he was a great listener and he is very knowledgeable about all the products and sevices of the company.Thank you Alex. Dr M
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Posted 5 days ago
Superb telephone conversation,thankyou.
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Posted 1 week ago
Very helpful, efficient and professional call handler. Immediate information given to me when requested. My account was updated immediately and information confirmed by email straight away. Excellent customer service. I'm very reassured.
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Posted 1 week ago
Very helpful, efficient and professional call handler. Immediate information given to me when requested. My account was updated immediately and information confirmed by email straight away. Excellent customer service. I'm very reassured.
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Posted 1 week ago
Luke was very helpful & efficient when I had a email scam. All resolved without difficulty. Thank you
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Posted 1 week ago
I had the pleasure of Luke W helping us transfer my little dachsund puppies from my parents care to myself. He was absolutely lovely answered all questions and covered all membership options for them. Made me feel at ease was was very to easy process. Thank you Luke W
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Posted 2 weeks ago
Very helpful and determined response
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Posted 2 weeks ago
Great help registering my 2 puppies by phone Thank you
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Posted 2 weeks ago
We our very happy with all you have done
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Posted 2 weeks ago
I am so happy with my subscription for my fur babies because it is affordable and you get so many benefits
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Posted 3 weeks ago
Very polite and helpful and very efficient. Excellent service!
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Posted 3 weeks ago
Identibase is rated 3.9 based on 452 reviews