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Identibase Reviews

4.4 Rating 834 Reviews
84 %
of reviewers recommend Identibase

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Identibase 4 star review on 4th November 2026
Anonymous
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 18th February 2026
Tim
Identibase 5 star review on 19th December 2025
Anonymous
Identibase 1 star review on 11th September 2025
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Identibase 5 star review on 24th July 2025
Tim Grayson
18
Anonymous
Anonymous  // 01/01/2019
“I was confused with information from the email, my so I phoned for help. I was treated with help and friendliness so that I didn't feel a fool, and also with patience and courtesy. My new cat is now registered and although I hope never to have to use the service it is a great relief to know that help is available if it becomes necessary.”
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Posted 6 months ago
“Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .”
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Posted 6 months ago
“Such a straight forward confirmation my cat is registered after having the chip input . Thank you so much .”
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Posted 6 months ago
“Very polite, very helpful and quick to sort out my problem”
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Posted 6 months ago
“Contact help was perfect and very kind secretary. Well done thank you”
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Posted 6 months ago
“They clearly explained everything, I know know that I have done everything with their help to keep my cat safe,thank you”
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Posted 6 months ago
“Excellent professional service provided. Renewal issue resolved very quickly. Many thanks.”
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Posted 6 months ago
“Identibase have been superb. Had a problem with re setting password . Emails and a telephone solved the issue. Excellent service as always. I have been with them for 8 years. Would highly recommend . Thankyou again identibase.”
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Posted 6 months ago
“Very happy with the service from identibase, thankfully our cat returned a few hours later but its a great service to have!”
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Posted 6 months ago
“Very happy with contacting Identibase, Luke. responded & sorted out the problem over an old email address”
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Posted 6 months ago
“Very happy with my contact today, problem solved instantly”
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Posted 6 months ago
“Great service.spoke to Rebecca who was very helpful in sorting things out.”
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Posted 6 months ago
“Handled my enquiry very efficiently and were very prompt in replying to my emails.”
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Posted 6 months ago
“I was extreemly grateful to Lewes who helped me with our very newly adopted cat, he was kind and patinet... and we achieved everything i needed. so i am very grateful... thank you Lewes...”
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Posted 6 months ago
“The gentleman was so polite and helpful.”
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Posted 6 months ago
“Very helpful on the phone and details accurate sent over very quickly many thanks”
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Posted 6 months ago
“I am very happy with Grace helping me with my cats registration so far”
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Posted 6 months ago
“Spoke to Lewis after making a mistake, he was very helpful, and gave me very good advice,and registered my cst for me.”
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Posted 6 months ago
“So kind and helpful. I can tell your call takers love animals and understand their owners. Thank you for giving me the reassurance I needed.”
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Posted 7 months ago
“The person I spoke to was very helpful and patient with mean. Query resolved”
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Posted 7 months ago
Identibase is rated 4.4 based on 834 reviews