I run a local cat rescue group and at my wits end with Identibase! I cannot change keepership of cats to new owners due to their "new improved" website which doesn't work. Last week i spent a total of 9 hours trying to get through on the phone. When i did finally get through i was cut off after waiting 40 minutes. After sending several e mails to them, i eventually got a response saying they very much doubted i had waited 40 minutes! Does anyone know if there is a governing body i can complain to? Just before i have a nervous breakdown!
3 years ago
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