What went wrong is I couldn't get hold of them i tried twice once for 30 minutes plus then phone went dead the second time 28 minutes then gave up. I Just needed to speak to them!!! My problem is with them - what if my dog went missing and they were unreachable every minute wasted would be precious!!! There is no excuse even with COVID customers need to speak to someone!!! They are my money for life long cover and the service they provide is well under par!!!
3 years ago
Identibase has a
1.4
average rating
from
122
reviews
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