I find the company very professional. I say ghat even though I don't have much interaction by phone. I find the trading portal really ghost in that there are always prices available ( maybe because I don't trade in large size) but I would think not. I find you are always trying to enhance the service. I have had one other provider and would say they are not in your league foe service. Additionally someone asked me about where to open an acoustic and I had no hesitation in recommending IG. My main view is that you do all to look after your customer, with fills, stop losses etc. and I think that means a lot to the smaller punter.