I am writing to express my dissatisfaction with the assistance I received from your team during a recent issue. What I anticipated to be a smooth and timely process became frustrating due to constant delays and lack of communication.
Instead of resolving my problem, the prolonged inaction from your team only made matters worse. This experience has led me to doubt your company’s service reliability.
I hope this feedback will be considered seriously, I’m grateful that RESORUS stepped in and resolved everything efficiently.