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Anonymous
I spreadbet shares (and have in the past, forex). I have been spread betting for about ten years and although only a hobbyist (and certainly not a day-trader type), I am very far from being a novice and know the ropes well. The IG Index desktop and mobile websites are fast and generally speaking straightforward to operate. I have a rather cranky old PC. I also have a CMC Spreadbet account. Starting simultaneously I can open the IG Index login page and login, place a bet and log out again before the CMC site has even finished opening the login page. The IG mobile site is easy to understand and intuitive and I'm using it a lot at the moment for both research and for placing bets. The website "Help" does not seem to fully cover the mobile site. In the last few days I have tried to research the setting of trailing stop losses and the information seemed only to refer to the desktop site. By accident I have discovered that to set a mobile trailing stop one seems to have to set up a bet and then subsequently "Edit" it to sort out the trailing stop. I haven't actually done it, none of my present bets requires it. I also tried using "Help" to find out how to calculate the real life value (i.e. the value if one bought the actual shares in a company) of a spreadbet and failed completely. I know that the answer is simple but I can't remember how to do it! I find the trailing stop system on IG to be unnecessarily arcane. I still haven't got to grips with how it works. I have to say that on CMC it is completely transparent and I did not even need to refer to 'help' to figure out how it works. I am sure that IG's "step" system has great merit but before it is of any relevance to me I need simple (dare I say) step by step instructions as to what the point of it is and how to set it up, how it works. I was recently given a brand new Kindle Fire HD to use while I am travelling. On and off I am spending many months per year abroad, hence my interest in the IG mobile site. I am using the official Amazon approved IG Index app and it works marvellously. There is no CMC / Amazon app and one cannot use the CMC desktop site via the Kindle - it automatically redirects you to the non-functional mobile site. If you feel like explaining what the benefits and intricacies of the trailing/stepped stops are then that would be appreciated. If so, in the first instance please email me on gilesaj@tesco.net and then if a phone call would be better I can arrange to be within range of the internet. I am out and about a lot. Please note that 'Standard Letter Template' type emails are especially not appreciated! Best wishes, Giles
10 years ago
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