I have spent 8 hours on the phone to this company, been told my furniture was arriving on 5 different occasions and also had completely wrong items delivered. The 5th time lucky delivery was due yesterday, but of course it didn't come, I've given up thinking it will, despite the advisors assuring me everytime. So yet again 'ring IKEA' is back on my to do list for tomorrow. At least they gave me a £20 goodwill payment which can go towards the £40 delivery cost they won't refund. I've always liked 'physically' shopping at IKEA, but the online offering, even when making allowances for being in a pandemic, is absolutely shocking!!