I ordered a £700 wardrobe to be delivered on Sunday. IKEA sent me several texts and emails confirming that the delivery would be between 7-11am and I would receive a call one hour before it was due. The delivery slots comes and goes. No calls or delivery. I am put on hold for 15 minutes when trying to reach them only to be told that the items cannot be delivered today due to 'IT' problems and 'lack of drivers'. It was not possible to reschedule and no explanation of why I was not informed that the delivery would not happen was given. I have no idea of knowing when and if the delivery will happen. Outrageously poor service. Never again!