The worst customer service I have ever experienced. I don't say this lightly they have been totally useless other than one employee who helped us design our kitchen and even then we are a year down the line with no kitchen and he is powerless to help.
Contact with them is non existent have spoken to a Manager after over an hours wait on the line on a couple of occasions and then nothing comes from it with no follow up contact. I have sent numerous emails with details that get ignored and have received nothing back from my email of complaint what's so ever.
One would think communication would be key to a trusted company. To say we are frustrated is an understatement.