Elizabeth Ferreira
I am writing here to comment on your company's poor delivery system and more specifically the driver’s poor service. I bought things from Ikea on January 9th and was surprised that the first available delivery date was for February 1st. I had moved to Dublin a few months ago and bought some furniture to better organize my home. I was hoping to get it delivered sooner. I ordered and paid even though I was not satisfied. Finally on Tuesday, February 1st, I received a message from Ikea about my delivery and my daughter stayed at home all day waiting for the driver. The driver called me at a quarter past 2pm for more details on my address. I gave him more information and directions but the dialogue was difficult because his English was rather poor. I waited for hours but he never came. When I tried to call him back, his phone was off. In the end, I didn't get my delivery because the driver never showed up and didn't give an explanation. He was right near my house and he just gave up on delivery. Now, I have to wait another week for a return.There are many boxes in the middle of my living room that are causing a great inconvenience.
2 years ago
Read Ikea Reviews
Ikea has a 1.5 average rating from 1,589 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial